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Custom software vs SaaS: which one fits?
Buy a tool made for thousands of businesses, or build something around how yours actually runs?
Most business software is built for thousands of companies. That’s great when your process matches the template. It’s frustrating when it doesn’t.
Custom software starts with one business: yours.
SaaS is usually the right call when…
Your needs are common, the tool fits closely, and you’re happy adapting a little. Paying a monthly subscription for something that mostly works is often the smart move.
Custom starts to make sense when…
You’re paying for five apps that don’t talk to each other. You’re entering the same info in three places. You’ve built a spreadsheet because nothing else does it. Or you keep saying “I wish our software could just…”
That’s when “what if someone built the app I actually need?” becomes a real option.
You don’t have to choose in a vacuum
Sometimes the answer is keep the tool that works and replace the messy middle. Sometimes it’s one connected system. Tell us how you work today — we’ll help figure out what belongs in a Hey App Works build and what doesn’t.
Related solutions
Want something built around how you work?
Tell us what’s going on. We’ll help figure out whether a custom app makes sense — and what it might cost.